Legal

Privacy Policy

Last updated: 22 January 2026

1. Introduction

This Privacy Policy explains how Navlo Teknoloji Limited Şirketi (“Navlo”, “we”, “our”, or “us”) collects, uses, processes, and protects personal data in connection with the use of the Navlo platform (“Service”).

Navlo is committed to ensuring that personal data is processed in accordance with:

  • Law No. 6698 on the Protection of Personal Data (KVKK)
  • General Data Protection Regulation (GDPR) (where applicable)

By using the Service, you acknowledge that your personal data will be processed as described in this Privacy Policy.

2. Data Controller

For the purposes of applicable data protection laws:

Navlo Teknoloji Limited Şirketi acts as the Data Controller for platform-related personal data.

Address:
Bilişim Vadisi, Gülbahçe Mah. İçmeler Caddesi
No:14/1 İç Kapı No:B05
Urla / İzmir, Türkiye

Email: contact@navlo.io

In certain cases where Users upload third-party personal data, the User may act as the Data Controller, and Navlo acts as a Data Processor.

3. Personal Data We Collect

Navlo may collect and process the following categories of personal data:

3.1 Account Information

  • Full name
  • Email address
  • Phone number
  • Company name

3.2 Usage Data

  • Login activity
  • IP address
  • Device and browser information
  • Platform interactions

3.3 Shipment-Related Data

  • Shipment references
  • Documents uploaded
  • Notes and shared content

Note: Shipment data may include personal data if entered by Users.

3.4 Communication Data

  • Support requests
  • Emails and messages sent to Navlo

4. Legal Basis for Processing (GDPR)

Navlo processes personal data based on:

  • Contractual necessity (to provide the Service)
  • Legitimate interest (platform security, analytics, improvement)
  • Legal obligations (regulatory compliance)
  • Consent (where explicitly required)

5. Purposes of Data Processing

Personal data is processed for the following purposes:

  • Providing and maintaining the Service
  • Shipment tracking and analytics
  • User authentication and account management
  • Improving platform performance and features
  • Ensuring system security and fraud prevention
  • Customer support and communication
  • Compliance with legal obligations

6. Data Sharing and Transfers

Navlo may share personal data with:

6.1 Service Providers

  • Cloud infrastructure providers
  • Analytics tools
  • Communication platforms

6.2 Third-Party Data Providers

  • Shipping lines
  • Airlines
  • Logistics data aggregators

6.3 Legal Authorities

  • When required by law or regulatory authorities

7. International Data Transfers

Personal data may be transferred outside Türkiye or the European Economic Area (EEA).

In such cases, Navlo ensures appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions (where applicable)
  • Secure data transfer mechanisms

8. Data Retention

Navlo retains personal data only for as long as necessary:

  • To fulfill the purposes outlined in this Policy
  • To comply with legal obligations
  • To resolve disputes

Deleted data may remain in backups for a limited period.

9. Data Security

Navlo implements appropriate technical and organizational measures, including:

  • Encryption (in transit and at rest where applicable)
  • Access control and authentication systems
  • Monitoring and logging mechanisms

Despite these measures, no system is completely secure.

10. Data Subject Rights

10.1 Under KVKK

Users have the right to:

  • Learn whether their data is processed
  • Request information regarding processing
  • Request correction or deletion
  • Object to processing outcomes

10.2 Under GDPR

Users have the right to:

  • Access their personal data
  • Rectify inaccurate data
  • Erase data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

Requests can be submitted via: contact@navlo.io

11. Cookies and Tracking Technologies

Navlo uses cookies and similar technologies to:

  • Maintain session functionality
  • Analyze usage patterns
  • Improve user experience

Users may control cookies through browser settings.

12. Third-Party Links and Services

The Service may contain links to third-party services.

Navlo is not responsible for the privacy practices of such third parties.

13. Children’s Data

The Service is not intended for individuals under the age of 18.

Navlo does not knowingly collect personal data from children.

14. Changes to This Privacy Policy

Navlo reserves the right to update this Privacy Policy.

Users will be notified of material changes where required.

15. Contact

For any questions or data protection requests:

Navlo Teknoloji Limited Şirketi
Email: contact@navlo.io